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TERMS & CONDITIONS

Privacy & Safety

1. General Terms

  • By accessing our website, you confirm that you are at least 18 years of age or are visiting with the permission and supervision of a parent or guardian.

  • Neu Glo reserves the right to update or change these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the website after any modifications indicates acceptance of those changes.

2. Products and Services

  • All products and services offered on this website are subject to availability. Neu Glo reserves the right to discontinue any product at any time.

  • We strive to display product colors and images accurately. However, we cannot guarantee that your computer monitor’s display will be accurate.

  • Prices of our products are subject to change without notice. Neu Glo reserves the right to modify or discontinue any product or service without notice.

3. Payment and Billing

  • When you purchase a product from Neu Glo, you agree to provide accurate, complete, and up-to-date billing information.

  • We accept major credit cards and other payment methods as listed on our website. All payments must be made in US Dollar.

  • If we suspect that any information provided by you is inaccurate or fraudulent, we reserve the right to cancel your order and notify the appropriate authorities.

4. Shipping and Returns

  • Shipping times may vary depending on your location. We are not responsible for delays due to unforeseen circumstances such as customs clearance, weather conditions, or courier service delays.

  • We offer a return or exchange policy for certain products. Please refer to our Returns and Refunds Policy for detailed information on eligibility and process.

  • Customers are responsible for return shipping costs unless the product received was incorrect or defective.

5. Intellectual Property

  • All content on the Neu Glo website, including text, graphics, logos, images, and software, is the property of Neu Glo or its content suppliers and is protected by intellectual property laws.

  • You may not use, reproduce, modify, or distribute any content from this website without our express written permission.

6. User Conduct

  • You agree not to use our website for any unlawful purpose or in a way that could damage or impair the site’s functionality.

  • You are responsible for maintaining the confidentiality of your account and password. Neu Glo is not liable for any unauthorized access to your account.

  • We reserve the right to terminate your access to the website if you violate these Terms or engage in any behavior that we deem inappropriate.

7. Limitation of Liability

  • Neu Glo is not liable for any direct, indirect, incidental, or consequential damages that arise from the use of, or inability to use, our website or products.

  • While we strive to provide accurate and up-to-date information, Neu Glo makes no warranties or representations about the accuracy or completeness of the website’s content.

  • Our products are provided "as is" without any warranties of any kind, whether express or implied.

8. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the [State/Region/Country]. Any disputes arising under these Terms will be resolved in the courts of [State/Region/Country].

9. Contact Information

  • If you have any questions or concerns about these Terms and Conditions, please contact us at:

10. Entire Agreement

  • These Terms and Conditions, along with our Privacy Policy and Returns and Refunds Policy, constitute the entire agreement between you and Neu Glo regarding the use of our website and services.

By using our website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website.

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